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ICTA - Information and Communication Technologies Authority

Devices brought from abroad:
How can I use a phone that was purchased abroad in Turkey? In order to comply with Law no. 5809 which states that ‘Providers must not supply electronic communication services for devices that were lost, smuggled or stolen’ phones must be properly registered in order to function trouble-free.

Where do I get the phone registered? For a mobile phone brought into Turkey from abroad, the owner must complete the necessary paperwork and apply via the e-State portal. Individuals who cannot register their phones through the e-State portal (foreigners) have to apply to the customer registration centres of the providers listed below.


For which devices is registration compulsory? All devices containing a SIM card which have been brought to Turkey by means other than bulk importation are subject to the compulsory registration. For example, if you want to use the SIM card (use via the GSM network) in an iPad brought to Turkey from abroad, the IMEI has to be registered or else the functions of the device related to the SIM card cannot be used through our country’s operators.

What needs to be considered before the registration? For IMEI registration, the person must be sure that his/her passport has not been used to register another device within the last two years. The registration must be performed within the 120 days following the entry to Turkey.

What is the first step of the registration procedure? According to the ‘General Communiqué of the Act of Fees’ enacted by the Ministry of Finance and published in the Official Gazette No. 28325 on 16.06.2012, one must first apply to the nearest tax office.

Is there a fee to pay for the registration?
In line with the ‘General Communiqué of the Act of Fees’, the charge to be paid in 2015 is 131.50 TL. A receipt must be obtained for the payment. The fee can be paid at tax offices or at any bank entitled to collect tax.

Apart from the tax offices, which banks accept payment of the registration fee?

Akbank A.Ş.,

Yapı ve Kredi Bankası A.Ş.,

T.Halk Bankası,

Vakıflar Bankası TAO,

Kuveyt Türk Katılım Bankası A.Ş.,

Anadolu Bankası A.Ş.,

Aktif Yatırım Bankası A.Ş.,

Alternatif Bank A.Ş.,

Finansbank A.Ş.,

Albaraka Türk Katılım Bankası A.Ş.,

Tekstil bank A.Ş.,

Türk Ekonomi Bankası A.Ş.,

Turkland Bank,

 Denizbank A.Ş.

İNG Bank A.Ş.,

Türkiye Finans Katılım Bankası A.Ş.,

HSBC Bank A.Ş., 

Şekerbank T.A.Ş.,

T.Garanti Bankası A.Ş.,

TC Ziraat Bankası, 
T.İş Bankası A.Ş.

Information on whether payment via EFT or the internet is possible can be obtained from the banks.

What needs to be considered regarding the receipt? The receipt must contain the IMEI number of the device to be registered and the passport holder’s name and surname.

What’s the next step of the registration procedure? With their original passport and the receipt, the passport holder either applies to one of the mobile communication providers’ customer registration centres (in person, as the Authority will check whether the signature applied on the registration document and the signature on the passport match), or starts the registration via by means of the E-State password. During registration at the mobile communication provider’s customer centre, copies of the ID page, photo page (old passports) and the page with the entry stamp, as well as the original receipt need to be added to the signed application form. Registrations through the e-State portal can be completed by entering all relevant personal information of the applicant. No documents are submitted if the registration is carried out via the e-State portal. The applicant’s declaration is taken as a basis and the data control is performed electronically.

How can I check whether the device has been registered? After application to register the device, the registration status of any device may be checked via The following message will appear at first: ‘This IMEI number has temporarily been registered by the customer registration centre. Documents are currently being checked by the Authority’. Once the documents submitted to the customer registration centre have been passed on to the Authority, and the information and documentation checked and confirmed, the message ‘This IMEI number is registered’ will be displayed.

How can I perform the registration and which documents are required? According to regulation no. 2981 adopted by the General Directorate of Customs on 31.01.2008 and in force since 01.02.2008, in a period of two calendar years a person is entitled to bring one mobile phone from abroad, which must be registered at the latest within 60 days. As the period of 60 days is controlled by the system, it is not possible to perform the IMEI registration after expiration of this period. While the regulations regarding the registration of devices that Turkish citizens have brought with them from abroad after 01.02.2008 are still in force, Law No. 6322 on the Collection Procedure of Assets and Modifications to Certain Laws enacted by the Ministry of Finance and published on 15.06.2012 in Official Gazette No. 28324 rules that in order to register a device, out a fee (amounting to 131.5 TL in 2015) must be paid. Thus, the traveler who wishes to register an electronic device brought with them to Turkey must pay the fee of 131.5 TL to any tax office and present the original receipt together with photocopies of the passport containing the ID page, the photo and the entry/exit stamp, an application letter containing the mobile device’s IMEI number and the original passport to a Customer Registration Centre within 60 days of entry. After examining the passport, the authorized staff at the Customer Registration Centre will stamp ‘Original Seen’ on the application letter and pass the documents on to the Information and Communication Technologies Authority.

I have applied to the Customer Registration Centre with the required documents. How do I know that my registration has been finalized? Provided that all is in order with regards to the device documents and the device’s electronic identity, the device information is simultaneously entered into the Mobile Device Registration System (MCKS) and the device’s IMEI number is recorded. Devices registered via the E-State portal can be checked through the website If the registration has been successful the following message appears: ‘IMEI number registered. Source: Registered device brought along by traveler.’

Although I carried out the required procedures and had my phone registered, I was sent a legal notice and my phone was inactivated. What can I do?
You can try to renew your registration through the E-State portal by re-entering your information or phone the Information Control Service’s call centre (0312 294 94 94) to obtain information about your procedure.

Foreigners: You can renew your registration with the Customer Registration Centre within 60 days.

Does every device brought from abroad with successfully completed customs formalities get registered? If it is detected that the electronic identity information has been modified or a problem regarding the electronic information is encountered the device brought in from abroad will not be registered.

Can I register a device received by mail or purchased through the internet? While devices brought to Turkey based on individual importation are registered in line with the regulations enacted by the Under secretariat of Customs’ General Directorate of Customs, devices received by mail or purchased through the internet will not be registered.

I brought two mobile devices from abroad. Can I have them registered? In its regulation number 2981 of 31.01.2008, the General Directorate of Customs stipulates that individuals entering Turkey after 01.02.2008 have the right to bring in one mobile phone within the period of two calendar years. Within this framework, as of 01.02.2008 the necessary precautions have been taken in the Mobile Device Registration System to prevent the same person from registering more than one device within two calendar years.

Do people who stay in Turkey for a short time have to have their devices registered? If individuals who stay in Turkey for a certain period (tourists, guest workers and the like) make a subscription agreement with one of the GSM providers who operate in our country, the provider will match the customer’s device’s IMEI number and the mobile phone number by entering it into the Mobile Devices Registration System and thus ensure that the particular IMEI number will only work with the phone number subject to the agreement. The Customer Registration Centre will process the matching application upon presentation of the individual’s passport, the receipt proving payment of the fee and the subscription agreement (an agreement delivered by the related GSM provider showing that the phone line indeed belongs to the person who has applied for the matching procedure).

Can devices belonging to foreigners be registered? In line with the communiqué of 12 July 2014, foreigners working in Turkey as diplomats or army staff, students or residents holding a residence permit can register via the E-State portal the IMEI numbers belonging to their devices possessing electronic identity information 4 months after publication of the communiqué. All other procedures can be carried out through the Customer Registration Centres.

Can devices be registered in the name of minors under 18?
Minors below the age of 18 can bring a device from abroad and have it registered in their name. The registration application has to be performed by mother, father or the minor’s legal representative via their own E-State portal by entering the child’s identity information.

If you need you mobile phone's IMEI number, please dial *#06#

Disclaimer: The information on this site is provided as a general guide. Information published to YellAli is confirmed by official government departments in Turkey. Whilst every effort is made to ensure that the site is up to date and accurate, information may be subject to change at any time. YellAli does not accept any responsibility or liability for inaccuracies in this information.

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Tags: Expat advice